Legal Information

Adda17 Privacy Policy — Your Data Is Safe With Us

Adda17 takes your privacy very seriously. On this page, we clearly explain what information we collect, why we collect it, and how it is kept secure.

Last Updated: January 2026
Our Commitment

What We Do to Protect Your Privacy

Adda17 always follows these steps to protect your information

SSL Encryption

All your data is protected with 256-bit SSL encryption. From transactions to login, every piece of information travels through encrypted channels.

Never Sold to Third Parties

Your personal data is never sold to third parties. We only use the information necessary to improve our services.

Secure Data Storage

Your data is stored on secure servers that meet international standards and is reviewed through regular security audits.

Restricted Access

Only authorized personnel may access your data, and strictly on a need-to-know basis.

Your Control

You can request to update, correct, or delete your data at any time. Your data belongs to you.

Compliance with International Standards

Adda17 operates in accordance with international data protection standards and undergoes regular compliance reviews.


By using the Adda17 platform, you are considered to have accepted this Privacy Policy. Please read it carefully, and if you have any questions, contact our support team.

Introduction

Adda17 is an international-standard online gaming and betting platform built specifically for users in Bangladesh. We believe that a secure and transparent platform is the foundation of user trust. That is why Adda17's Privacy Policy is designed to ensure the highest level of protection for your data.

This Privacy Policy provides a detailed explanation of what types of data we collect, why we collect it, how it is stored and used, and what rights you have. Adda17 is committed to full transparency — this policy is presented clearly and plainly, with nothing hidden.

Whether you are registering, logging in, playing games, or getting in touch with us on Adda17, keeping your data secure is our primary responsibility. We comply with international data protection standards and conduct regular security reviews.

What Information We Collect

Adda17 collects the following types of information:

Personal Identity Information:

  • Full name, date of birth, and gender
  • Email Address & Mobile Number
  • Current address and postal code
  • National ID or passport number (for KYC verification)

Financial Information:

  • Mobile Banking Number (Mobile Banking, Nagad, Rocket)
  • Transaction History & Amount
  • Deposit & Withdrawal Records

Technical Information:

  • IP Address & Device Information
  • Browser type and operating system
  • Time spent on site, session logs, and click patterns
  • Cookies & Tracking Data

Gaming Behavior Data:

  • Games Played and Betting History
  • Win/Loss Record
  • Bonus Usage History

We only collect information that is necessary for providing our services, ensuring security, and meeting legal obligations. Collecting excessive or unnecessary data is against Adda17's policy.

How Information Is Collected

Adda17 collects information through the following methods:

  • Registration Form: Directly from you at the time of account registration.
  • KYC Verification: From documents uploaded to verify your identity.
  • Transaction Processing: Automatically collected at the time of deposit or withdrawal.
  • Cookies & Trackers: Automatically as you browse the site.
  • Support Contact: From conversations when you contact us.
  • Third-Party Verifiers: From authorized service providers for age and identity verification.

Why and How Your Information Is Used

The information collected is used for the following purposes:

Purpose Data Type Legal Basis
Account creation and management Name, email, and mobile number Contract Fulfillment
Identity & Age Verification (KYC) NID, Passport, Selfie Legal Obligation
Deposit & Withdrawal Processing Payment details and transaction logs Contract Fulfillment
Fraud & Abuse Prevention IP, Device & Log Data Legitimate Interest
Personalized Offers & Bonuses Gaming behavior and preferences Consent
Customer Service & Support Contact History Contract Fulfillment
Reporting to Regulatory Bodies Transaction Records Legal Obligation

Who We Share Your Information With

Adda17 never sells your personal data. However, certain information may be shared in the following limited circumstances:

  • Payment Provider: Approved payment gateways including Mobile Banking, Nagad, and Rocket — for transaction processing only.
  • Identity Verification Service: Authorized third parties engaged to complete the KYC process.
  • IT & Security Services: Technology partners supporting platform operations, under strict confidentiality agreements.
  • Regulatory Authority: At the request of government or licensing authorities to meet legal obligations.
  • Law Enforcement: As directed by court order in connection with the investigation of fraud or criminal activity.

All third parties with whom data is shared are bound by strict confidentiality agreements with Adda17 and may only use the data for the specified purpose.

Cookie Policy

Adda17 uses cookies to enhance your browsing experience and ensure the site functions properly. Cookies are small text files stored in your browser.

Types of cookies we use:

  • Essential Cookies: To run the core functions of the site. Without these, the site cannot operate properly.
  • Performance Cookies: To collect site usage statistics and improve performance.
  • Functionality Cookies: To remember your preferences (such as language and session settings).
  • Marketing Cookies: To show you relevant offers (with your consent only).

You can block or delete cookies at any time through your browser settings. However, disabling essential cookies may affect certain features of the site.

How Long Your Data Is Retained

Adda17 does not retain your data beyond what is necessary. Retention periods vary depending on the type and purpose of the data:

  • Account Information: For the duration the account is active and a minimum of 5 years after closure (as required by legal obligations).
  • Transaction Records: 7 years from the date of the last transaction.
  • KYC Documents: 5 years after account closure.
  • Contact Log: Up to 3 years.
  • Technical Logs: Up to 12 months.
  • Marketing Information: Until you opt out.

Once the retention period expires, your data is securely deleted or anonymized so that it can no longer be linked to you.

Your Rights

Under Adda17's Privacy Policy, you have the following rights:

Right to Access Your Data

The right to know what information we hold about you and to receive a copy.

Right to Rectification

The right to request correction of any inaccurate or incomplete information.

Right to Erasure

The right to request deletion of your data under certain circumstances.

Right to Restrict Processing

The right to request that the processing of your data be restricted for specific reasons.

Data Portability

The right to request an export of your data in a structured format.

Right to Object

The right to object to the use of your data for marketing or any specific purpose.

To exercise any of these rights, please contact our support team. We will respond to your request within 30 business days. In some cases, legal requirements may prevent certain data from being fully deleted.

Children's Privacy

Adda17 strictly prohibits anyone under the age of 18 from creating an account or using the platform. We do not knowingly collect any data from children or minors.

  • Age is verified at the time of registration.
  • Any information found in our records belonging to a minor will be deleted immediately.
  • The account will also be terminated.

If you believe a minor is using an Adda17 account, please notify our support team immediately. We will take prompt action.

Security Measures

Adda17 has put in place both technical and organizational measures to keep your data secure:

  • 256-bit SSL/TLS Encryption: For all data transfers.
  • Firewall & Intrusion Detection: To prevent unauthorized access.
  • Two-Factor Authentication (2FA): For account login.
  • Regular Security Audits: Through third-party specialists.
  • Restricted Access Controls: Only authorized personnel may access the data.
  • Data Backup: Regular backups stored in a secure, encrypted location.

That said, please remember — no method of transmission over the internet is 100% secure. Always keep your password private and avoid logging in from unfamiliar devices.

Policy Updates

Adda17 may update this Privacy Policy from time to time. For any significant changes, we will:

  • We will update the effective date on this page.
  • Registered users will be notified via email or SMS.
  • We will post a notice on the site's announcement board.

Continued use of Adda17 after any changes have been made will be considered your acceptance of the updated policy. If you object to any part of the policy, please stop using the platform and contact us.

Contact Us

For any questions, complaints, or requests regarding this Privacy Policy, please reach out to our dedicated privacy team:

Email Support

[email protected]
Response within 48 hours

Live Chat

Directly with the support team
Chat in Bangla 24/7


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Join Adda17 — Safe, Trusted & Fun

Adda17 is always by your side with a commitment to keeping your data safe. Register today and enjoy your welcome bonus.

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